Empire Today

Andrew, we apologize if you feel you are not having a positive experience working as an independent contractor. While we strive to create a positive atmosphere for all our contract...

Andrew, we apologize if you feel you are not having a positive experience working as an independent contractor. While we strive to create a positive atmosphere for all our contract...

Andrew, we apologize if you feel you are not having a positive experience working as an independent contractor. While we strive to create a positive atmosphere for all our contract...

Andrew, we apologize if you feel you are not having a positive experience working as an independent contractor. While we strive to create a positive atmosphere for all our contract...

Michelle, we’re sorry to hear that you are not satisfied with your product. We understand that we were in contact with you about this issue last year and that you decided to keep...

John, we apologize for the inconvenience during your installation and the confusion regarding your refund. It’s disappointing that you had trouble contacting customer service. We...

We’re so happy to hear that you enjoyed your experience with us. It’s always our goal to provide our customers with world-class service throughout the entire home improvement p...

Benita, we’re very sorry to hear about the problems you’ve been experiencing with your product post-installation. It’s always our goal for our customers to be satisfied with ...

Lindsay, it’s disappointing to hear about the issues you’ve experienced with your product post-installation. We can assure you that we provide only quality, name-brand products...

I hired empire to install vinyl floor and carpet in my home the first day one crew did not want to work and the second crew started the carpet which look good at first my home is v...

We can assure you that we’ve had many satisfied customers that have experienced our world-class service. If you have questions about our services or products, please don’t hesi...

Sheri, we truly apologize for the inconvenience with the problems you may have experienced with your washer. As a company, we strive for complete customer satisfaction and want eac...

Mary Lynn, we’re sorry to hear about the issues you’ve experienced with your product post-installation and the lack of follow up you’ve received. Customer service is extremel...

We understand a resolution has been agreed upon and a proposed agreement has recently been sent to your attorney. We hope it resolves your concerns. Please have your attorney con...

Charles, we’re sorry to hear that you’re experiencing issues with your product post-installation. We always make it a priority to address any concerns that our customers may ha...

Jason, we’re sorry to hear that you were disappointed with your sales appointment. Your experience is not in line with our normal standards, as we always want to provide our cust...

Wade, we’re sorry to hear about the issues you’ve been experiencing. We always want our customers to be satisfied with their entire experience and we’re disappointed when thi...

Laura, we apologize if you’ve had any difficulties contacting customer service. We pride ourselves on providing excellent customer service and addressing any concerns our custome...

Lois, we apologize for any miscommunication regarding our promotion. It’s our understanding that we’ve been able to come to a resolution with you that you’re satisfied. If th...

Maureen, we apologize for the issues you’ve experienced with your renovated basement. It’s always our goal for each and every customer to be satisfied with the end results in t...

Susan, we’re truly sorry for the inconvenience you experienced during your installation. It’s our understanding that we’ve been able to come to a resolution with you and that...

Sonya, we’re truly sorry for the issues you’ve had with your product. We always want our customers to be happy with how everything looks in their home and we’d like the oppor...

George and Cindy, we apologize the financing terms haven’t met your expectations. All financing is done through an outside financing company. At the time of your appointment, an...

We’ve read your post and we’d be happy to address your concerns with our company more directly. Please contact our Human Resources department so that we may discuss further. ...

Empire Today, LLC (“Empire”) regrets any inconvenience to Ms. Kattenhorn and has, accordingly, attempted in good faith to fully resolve Ms. Kattenhorn’s concerns; however, Ms...

Yolande, although it has been a few years since your installation, we do apologize for the problems you’ve had with your bathroom. It’s our understanding that we’re agreed on...

Patti, we truly apologize for your missed appointment. We understand your time is valuable and are disappointed to hear that this happened as this isn’t in line with our normal s...

Mr. and Mrs. Bhati, we’re sorry you’ve experienced problems with your product. It’s our understanding that we’ve attempted to resolve this issue with you. We’d still like...

Charles, we’re very sorry for the issues you’ve had with your product. We’d like the chance to address your concerns regarding these issues and those concerning your warrant...

Larissa, we truly apologize for what happened to your mailbox. As a company we are dedicated to integrity and ethical business practices and the situation you’ve described is not...