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Home  »  Consumer Reviews  »  Repairs  »  Empire Today
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Empire Today
Feb 5, 2008
Empire Today complaint
Empire is one of the most unprofessional, irresponsible companies I have ever dealt with. I ordered windows from them in the beginning of November 2007 and as of today they are still not installed properly.

Trying to deal with their customer service people is impossible. I have been lied to by several different members of their staff. Every time I have called I have been told a new story. I have spent multiple hours on the phone trying to get them to be responsive. While their staff usually returned my calls they rarely had any new details on my installation.

I would highly recommend against using this company for any of their services.

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  Comments (2)
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1. Written by NeilsBohrIII, on 26-06-2008 20:32

Dear Mr. Scott, 

 

Have you bought anything from them? 

By your statement, no. 

Do you work for them? 

We don't know. 

Are you a psychic? 

 

Go make you decision, buy their product and then come here and post. 

 

Empire Today, has had days and days and days to respond here. 

Why didn't they? 

 

Come up with something better than your weak, inept excuse for fairness. 

 

Stop being a shill for a sham company. 

 

thanks, 

 

Neils

2. Written by Ronald Scott, on 24-03-2008 11:09

I didn't find any rebuttal from Empire. It's easy to slam someone when they can't comment back. Unl;ike others, I don't make a decision by listening to only one side of the story. Where can I see Empire's remarks on this customer?

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